It is important to us, as your business partner, that we provide timely, accurate, and informative communications. It is with that goal in mind that we are updating our ERP system starting Friday, November 1st and will resume business as usual on Monday, November 4th.
Our new system, Sage ERP, will help update and streamline our order-related communications to ensure that our suppliers and clients receive the information they need, quickly and efficiently. As our internal processes are modernized, Mitek will have advanced reporting and functionality that will offer a better experience with better visibility for our partners.
Below are some key pieces of information that you will need to know regarding our business processes during this transition:
If you have any other questions or if something doesn't look right on any forms of documentation (PO's, SO's, or Invoices), please contact our Customer Service team at:
MiTek Customer Service
Inside USA 1-800-225-5689
Phone Support Hours: Monday-Friday, 7am to 4pm MST