Positions Available - AtlasIED Technical Specialist - Phoenix, AZ or Remote

Position Location

Phoenix, Arizona

Position Summary

MiTek Corporation is a family owned and operated parent company to brands including MTX Audio, Xtant, Coustic and AtlasIED. MiTek's experience in designing, manufacturing, and selling high performance commercial, mobile, residential, marine, and motorsports audio has created some of the best equipment on the market.

The Position:

We are seeking an experienced and energetic Technical Specialist with a passion for audio to support our commercial division.  Ideal candidates will have excellent communication and organizational skills, thrive at problem solving and have a customer focused mentality.  Candidates must also be self-motivated, able to multi-task and work efficiently in a constantly changing environment with a diverse group of customers. This is a great opportunity for someone who is looking to grow with a company as this position will include cross training opportunities with Technical Support.

Looking for qualified candidates in the Phoenix, AZ market; position can also be remote, outside of AZ.

Minimum 3 years in commercial audio experience is required along with a record of positive customer service.

MiTek offers a comprehensive benefits package along with long term growth opportunities across its many brands.  Come join the family!

Essential Functions

The Technical Specialist is responsible for handling assigned audio design requests in an appropriate manner. The position will also train for future Tier 1 Technical Support.    

  • Provide pro audio system designs utilizing all product categories. Design types include but not limited to BGM and Pro Audio Systems, Paging and Intercom Systems, Sound Masking Systems, Network Mass Communication Systems, for all markets served.  
  • Core designs focus will be for Industrial Facilities, Manufacturing Plants, Distribution Warehouses.
  • Work with Design Team members to manage the daily log of design requests from customers.
  • Manage multiple design, compiling information, product selection, AutoCAD drafting, design layouts, creating bill of materials.
  • Assist with Technical Support calls.



High School Education or its equivalent

Technical Schooling in Commercial Audio



Minimum of 3 years’ related experience in the Commercial Audio industry


Computer Skills

  •     Proficient with MS Office (Word, Excel, and Outlook)
  •     Proficient in AutoCAD a plus
  •     Proficient in EASE modeling a plus
  •     Ability to learn our internal software as needed

Other Skills

  •     Strong interpersonal, communicative and motivational skills
  •     Skilled in preparing instructional aids and plans

Work Environment

MiTek/AtlasIED is an Equal Opportunity Employer

Normal Office Setting

Physical Demands

Physical Abilities
Reach Outward
Reach Above Shoulder
Squat or Kneel
Lift / Carry
10 lbs or less
11 - 20 lbs
21 - 50 lbs
51 - 100 lbs
Over 100 lbs
Push / Pull
12 lbs or less
13 - 25 lbs
26 - 40 lbs
41 - 100 lbs
Other Physical Requirements
Ability to read from a computer monitor/fine print
Ability to speak effectively via phone/in person
Ability to hear via phone or in person
PPE Usage
Ability to wear Personal Protection Equipment as required by position